Reservation and Payment Policy
Stories Travel is pleased to announce our payment policy to facilitate the best conditions for customers when booking tours. This policy ensures clarity and transparency in the transaction process while securing spots for customers in their chosen tours.
Customers can choose from the following payment methods:
- Cash: Customers can make direct payments at our office. We are always ready to welcome and serve you in a friendly and professional environment.
- Bank Transfer: This is a quick and convenient payment method. Customers simply need to transfer to our bank account and send us the payment receipt for confirmation.
- Electronic Payment Applications: We also support payments via popular electronic payment applications, providing customers with flexible and quick options.
To secure a spot for the booked tour, we require a deposit of at least 50% of the total tour price at the time of registration. This deposit not only confirms the customer’s reservation but also creates certainty for both parties in the preparation process.
Customers should note that the remaining balance must be paid at least 7 days before the departure date. Timely payment not only ensures customer rights but also assists us in organizing the tour smoothly and efficiently.
We always aim to provide wonderful travel experiences for our customers, and this payment policy is part of our efforts to make the tour booking process as easy and convenient as possible.
If you have any questions about the payment policy or need assistance during the booking process, please do not hesitate to contact our customer service team. We are always happy to assist and accompany you every step of your journey!
